The A/C compressor clutch does not engage (but both fans run with the A/C on)
Diagnostic procedure
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Also check for
HVAC DTCs
Blown fuse No. 7 (7.5 A) in the under-hood fuse/relay box, and No. 36 (10 A) in the under-dash fuse/relay box
Cleanliness and tightness of all terminals