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Voice control does not work/respond
Diagnostic Test: Mic Level
NOTE:
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Make sure that the correct version are installed.
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Check any official Honda service website for more service information about the navigation system.
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Before assuming that a voice complaint is hardware related, ensure that the voice control system is being operated correctly.
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Make sure you are on the correct screen when trying to issue a voice command. For instance, the command ‘‘Find the nearest Italian Restaurant'' only works on Map screen. (See the Navigation System manual for a complete list of allowed voice commands for the information being displayed).
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Close the windows and sunroof.
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Set the fan speed to low (1 or 2).
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Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the ceiling.
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Pause after pressing the TALK button then give a voice command clearly in a natural speaking voice.
If the system cannot recognize your command, speak louder.
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If the microphone picks up voices other than yours, the system may not interpret your voice commands correctly.
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If you speak a command with something in your mouth, or your voice is too husky, the system may misunderstand your command.
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Check the connectors for poor connections or loose terminals.
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Check for a loose roof console microphone; if it's loose, tighten it.
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Before troubleshooting, make sure you have anti-theft codes for the audio system and the navigation system.
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After troubleshooting, enter the anti-theft codes for the audio system and the navigation system.
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Determine if the problem only happens to one person, or everyone who uses the system.
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If the system only has a problem with one person's voice, this should be considered a system limitation.
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Turn the ignition switch to ON (II).
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Are the navigation TALK and BACK buttons operational?
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YES
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NO
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Check for an open or short to ground on navigation unit connector C (16P) No. 12 terminal.■
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Is the microphone operational?
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YES
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Check the operation of the voice control system (see the Navigation System Manual).■
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NO
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Disconnect the Hands Free Telephone control unit.
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Disconnect the navigation unit connector C (16P).
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Check for continuity between navigation unit connector C (16P) terminal No. 8 and No. 16 and body ground.
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YES
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Replace the affected shielded harness.
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NO
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