Audio System Symptom Troubleshooting

Symptom
Diagnostic procedure
Also check for
Poor AM or FM radio reception or interference
  • Antenna lead short or open in the wire
  • Antenna module unit
Power switch will not turn ON (No information display and no sound)
Power will not turn OFF
No sound is heard from speakers (display is normal)
Audio system sound is weak or distorted (display is normal)
Audio unit button illumination does not work
Radio preset memory is lost
  • Battery condition
  • Battery cable condition
Audio disc does not eject
Volume does not change
Radio tuner does not change stations
Audio disc does not load
Audio disc does not play
Audio disc skips
Tire pressure (over inflated)
Audio remote switch does not work properly
Audio system information does not display on the audio-HVAC subdisplay unit. The HVAC controls may also be affected
USB device does not function (with navigation)
USB device does not function (without navigation)
There is no sound from the left speaker when the USB device is connected
There is no sound from the right speaker when the USB device is connected
Auxiliary input sound is low or cannot be heard